Privacy Policy

1. Introduction

At Dargslan ("we", "us", or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address when you create an account or make a purchase
• Payment Information: Payment details processed securely through Stripe (we do not store your full card details)
• Order History: Records of your purchases and downloads
• Communication Data: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, click patterns
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for functionality and analytics cookies for improving our service

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support
• Sending order confirmations and download links
• Sending newsletters (only if you've opted in)
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Payment Processors: Stripe for secure payment processing
• Email Services: SendGrid for transactional emails
• Analytics: To understand website usage patterns
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (tax records, etc.)
• Resolve disputes and enforce agreements

You can request deletion of your account and associated data by contacting us.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@dargslan.com.

7. Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze website traffic

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Secure payment processing through Stripe
• Regular security audits
• Limited access to personal data

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@dargslan.com
• Contact Form: Contact Page