Digital Policy Center
Comprehensive policies and legal information for your peace of mind when using our services
Privacy Policy
Your Privacy Matters
This Privacy Policy explains how Dargslan collects, uses, and protects your personal information when you use our services.
Information We Collect
Personal Information
- Full name and email address for account creation
- Billing address and payment information
- Phone number for order confirmations (optional)
- Professional information (title, company)
Technical Information
- IP address and geographic location
- Device type, operating system, browser
- Cookies and tracking identifiers
- Referral source and landing pages
Usage & Behavioral Data
- Pages visited and time spent
- Books viewed, searched, and purchased
- Download activity and reading progress
- Review and rating submissions
Communication Data
- Support ticket conversations
- Newsletter subscription preferences
- Feedback and survey responses
- User-generated content
How We Use Your Information
Essential Service Operations
- Process and fulfill book orders
- Deliver digital content and manage downloads
- Provide customer support
- Process payments and handle billing
Communication & Marketing
- Send order confirmations and receipts
- Deliver newsletters and educational content
- Notify about new releases
- Respond to support requests
We Never Sell Your Data
Your personal information is never sold, rented, or traded to third parties for marketing purposes. Your privacy is not for sale.
Trusted Partners & Service Providers
Payment Processing
Stripe - Secure PCI DSS compliant payment handling
Email Services
SMTP providers for transactional emails
Terms of Service
1. Agreement to Terms
By accessing or using Dargslan's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Digital Products
All eBooks and digital content sold on Dargslan are licensed, not sold. Upon purchase, you receive a non-exclusive, non-transferable license to:
- Download the purchased content to your personal devices
- Access your purchased content through your account library
- Make personal backup copies for your own use
3. Prohibited Uses
You may NOT:
- Share, distribute, or resell purchased content
- Remove or modify any copyright notices
- Use content for commercial purposes without written permission
- Attempt to circumvent download protection systems
4. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account
- You must provide accurate and complete registration information
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized use
5. Intellectual Property
All content on Dargslan, including but not limited to text, graphics, logos, images, and software, is the property of Dargslan or its content suppliers and is protected by international copyright laws.
6. Limitation of Liability
Dargslan shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
7. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
Refund Policy
Digital Products - Important Notice
Due to the nature of digital products, all sales are final once the download link has been accessed. Please review product descriptions carefully before purchasing.
When Refunds Are Available
- Technical Issues: If you cannot access or download your purchased content due to technical problems on our end
- Duplicate Purchases: If you accidentally purchased the same item twice
- Significantly Different Product: If the product is materially different from its description
- Pre-order Cancellations: Full refund available before the product release date
Refund Request Process
- Contact our support team within 14 days of purchase
- Provide your order number and reason for the refund request
- Our team will review your request within 48 hours
- If approved, refunds are processed to the original payment method within 5-10 business days
Non-Refundable Items
- Downloaded digital content
- Gift cards (after activation)
- Bundle purchases where any item has been downloaded
- Promotional or discounted items (unless defective)
Need Help?
For refund requests, please contact us at: support@dargslan.com
Include your order number and detailed reason for the request.
Data Protection
Our Security Commitment
We implement industry-leading security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL/TLS encryption for all data transmission
- AES-256 encryption for data at rest
- Regular security audits
- Automated threat detection
Administrative Controls
- Role-based access controls
- Data minimization policies
- Incident response procedures
- Employee security training
Your Rights (GDPR & CCPA)
Access Your Data
Request a copy of all personal data we hold about you
Data Portability
Export your data in machine-readable formats
Rectification
Correct inaccurate or incomplete personal data
Erasure
Request deletion of your personal data
Restrict Processing
Limit how we process your data in specific cases
Object to Processing
Object to certain types of data processing
Data Retention
- Account information: Retained while account is active
- Purchase history: 7 years for tax/legal compliance
- Customer support: 3 years after last interaction
- Marketing data: Until consent is withdrawn
Accessibility Statement
Our Commitment
Dargslan is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Accessibility Features
Navigation
- Keyboard-accessible navigation
- Skip to main content links
- Consistent navigation structure
- Clear focus indicators
Visual Design
- Sufficient color contrast
- Resizable text support
- Alternative text for images
- Clear typography
Content
- Descriptive link text
- Structured headings
- Clear form labels
- Error identification
Technology
- Screen reader compatibility
- Semantic HTML markup
- ARIA labels where needed
- Mobile responsiveness
Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
Accessibility Feedback
Email: accessibility@dargslan.com
We try to respond to accessibility feedback within 5 business days.